I always love to try before I buy but it’s not often you can do that with software, at least not to a fully featured level.
Hatch appeared to be different, giving full access to ALL of it’s features for 30 days with no credit card required – that’ll be enough time for me to figure out if I get on with it, I reckon.
Not only that, but I get to try out all four of the different options that they have too so that I can be certain about which I would like.
Ok, yeah, so that’s not all. I even had full access to their tutorials, help and support in case I had questions!
This level of support and help for a free trial?! I am sure you’ll realise why I felt a sense of confidence in the company at this point.
Obviously, I downloaded and installed the free trial.
Anyway, after doing that and after poking around the Hatch website a bit more, I noticed that they had their HQ in Australia – this being just before I flew out to say hello to the folk at Couture Creations HQ in Brisbane.
So, I shot an email out saying something along the lines of ‘hey, love the software – can I pop in, say hello and ask some questions, please?’.
Thinking I’d hear nothing back, as you’d expect from a large company, I actually spat my tea out when I got a message back from the Global Marketing Manager, Richard Wienburg saying, ‘Sure! When?’.
Long story short – too late – I did stop by the offices of Wilcom, the parent company of Hatch, in Sydney on my way through to Melbourne and had a good old chin wag with Richard and also Bernadett, who handles a lot of the support and tutorials on the website and also creating and starring in some exceptionally creative tutorials herself, like the one for the seahorse below, too!
FYI, if you would like to see the full set of tutorial videos for the digitizing of this seahorse, either click on the image above or click here.
Bernadett is also a talented crafter in other areas and enjoys upcycling.
Ok, I am digressing. I should get back to the point.
Right, so, why did I leap at the chance of owning this software…?
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