Brother Scan N Cut – Some Useful Links, Information and Other Stuff

January 19, 2014 — 357 Comments

*please note – there is now an updated version of this list of links here*

Hello all :)

Well, both Mel and I have been overwhelmed by, and grateful for, the positive feedback from the Brother Scan N Cut shows on Create and Craft TV however there have been a lot of frequently asked questions asking for more information.

I have therefore trawled as much of the internet for you and collated a list of useful links that I hope will cover a lot of these FAQs.

Online Brother Scan N Cut Workshop

Where To Buy

If you are thinking of buying this machine, and are located in the UK, you can get your Scan N Cut machine exclusively from Create and Craft TV.create-and-craft-tv

More Info

Brother Scan N Cut Website

In honesty, a lot of commonly asked questions could be answered with a quick poke around the Brother Scan N Cut website. You can find it by visiting http://www.brother-usa.com/ScanNCut/

User Manual

Not a common request, but probably one that a lot of you could take advantage of. It’s the instruction manual. Yes, the very one that I didn’t bother reading when I first switched on my machine! Might give you some good reading and help you understand how the machine works and what it can really do.

The user manual can be downloaded from here – http://www.brother-usa.com/VirData/Content/en-US/ScanNCut/Consumer/UsersManual/CM100DM_CM550DX_User_Manual_English_1.pdf

Other Documents

Want to see the other documents that are included with the bundle from Create and Craft TV? You can find them all by visiting this support area – http://welcome.solutions.brother.com/bsc/public/eu/gb/en/doc/manual_top.html?reg=eu&c=gb&lang=en&prod=hf_cm600dxeuk

Scan N Cut Canvas

A lot of you have asked for a link to the Brother Scan N Cut Canvas online software so that you can start playing and designing. You can access this by visiting http://scanncutcanvas.brother.com

You will need to sign up for a free account in order to access this. Having the machine doesn’t make a difference, you can start designing now in anticipation of when you do receive your machine. All of the designs that you make will be stored online until you want to download them.

You can transfer your images to your machine by downloading them and putting them onto a USB stick which you can then insert into the machine.

Updates for the machine are likely to be advised here also.

Final link in this section would be to the help file PDF which is located here – https://scanncutcanvas.brother.com/Help/Help_ScanNCutCanvas_EN.pdf

Software Updates

The process for upgrading the software is listed in the instruction manual.

The software update will need to be downloaded onto a USB stick which you would then need to insert in your machine and perform the update.

According to the instruction manual, updates will be listed on the Brother Support website here – http://solutions.brother.com/

I have a feeling that they will also be listed on the home page for the Canvas software.

Videos

Some of you asked where you could see more footage of the machine in action.

Brother have been compiling a series of promotional videos and also videos from other users and reviewers on their YouTube channel. You can access it by visiting http://www.youtube.com/user/BrotherCrafter

Social Networks

I know that a lot of you are on Facebook, Twitter and Pinterest – and so is the Brother Scan N Cut – here are the links.

Brother Scan N Cut on Facebook – https://www.facebook.com/BrotherCrafter

Brother Scan N Cut on Twitter – https://twitter.com/BrotherCrafter

Brother Scan N Cut on Pinterest – https://www.pinterest.com/brothercrafter/

Copyright

There was initially some confusion on social networks and forums about this matter. To clarify, the ownership of this machine does not change the copyrights, terms of use or angel policy of ANY other product or image that you use in conjunction with this machine.

The purpose of having the built in scanning functions is really to give you the ability to design your own so that you don’t have to just rely on things that are already out there – which is a very exciting opportunity to me.

That’s It For Now

Anyway, this should give you lots of reference points no matter what you are looking to find out.

If however you have other questions, please feel free to list them below and (when I get time) I will be sitting down for many play days with my machine and also blogging some of the test results, projects and files for download in the future.

I hope this helps.

J :)

357 responses to Brother Scan N Cut – Some Useful Links, Information and Other Stuff

  1. 

    Hi John. Can you please tell me if there still has only been the one Up-Date for the ScanNCut from Brother so far. Regards Edna

    Like

  2. 

    Can you still use a mat if it has been cut into ?

    Like

  3. 
    Nancy Fonseca May 19, 2014 at 9:33 pm

    I called Brothers about scanning…WHY DOES IT NOT RECONIZE THE COLORFUL PICTURE…WHY CAN I SCAN AND SEE IT AND SCAN THE SAME ONE AGAIN WITHOUT MOVING AND NOT SEE IT??????/ NOT HAPPY

    Like

    • 

      I am not entirely sure what the image is and what you are trying to do. If you would like to email me an image of what you are trying to scan and let me know what you are trying to achieve and I can certainly try and help.

      J :)

      Like

  4. 
    Jane Bannister May 1, 2014 at 9:07 am

    I am sure this has been addressed before, but I bought a 12 x 24 standard mat a few weeks ago. Did not try it straight away so its out of return time. When I present it to load it is not recognised by the Scan and Cut. What do I do?

    Like

  5. 

    I have read each post. My concerns are with the cost of materials needed to produce one piece of fabric cut and one design cut from paper in order to create anything. Have spent almost $100.00 extra on new blades, mats, not to mention fabric cost and still cannot get items to stick correctly and cannot get blades to work correctly either. After many USB purchases finally found one and now that’s a go. It seems as though from your posts and demos that each machine has a mind of its own. It should go back into design and reproduced with the many glitches resolved. Waiting to hear if they will take machine back. If not, Brother can expect many unhappy customers when finally users realize they have purchased a lemon. Although it has great potential it is not there yet. Thank you for allowing me to air my problems and I look forward to other posts.

    Like

  6. 

    Hi John, I would love one of these but having only just started card making and getting married later this year, finance does not allow for one. It would be nice if I could find somebody who would offer the use of there machine until I get one

    Like

  7. 
    margaret cartwright April 8, 2014 at 10:40 am

    John

    I too have been having problems scanning in my designs, contacted Brother, it seems that if you put your designs to close to the right or left of the mat that you are using for scanning it will not pick up some of the design, you need to be at least 3mm from the
    right, top and bottom and 4.3mm from the left side of the mat. I will email you a copy of their scanned reply to me. Also John when my low tack mat is no longer useful, I stick a peice of white card on it and use it as a scanning mat, using a small amount of low tack tape to adhere my design to the mat while I scan . Hope this helps

    Margaret

    Like

  8. 

    Hi John,
    I have tried to download the cutting for my new scan and cut after seeing you on C n C but it says I need to download reg cure to read the files? Can you help pretty please?
    Sharron x

    Like

  9. 

    Oh no, my lovely scan n cut seems to have developed a glitch. A number of times today I switched on to be presented with a blank white screen and the machine was unresponsive. Had to turn off at the mains, wait and switch on again. Anybody else had the same problem? Am waiting to hear back from Brother on this issue … fingers crossed to resolve it … can’t imagine life without this little beauty now!

    Like

    • 

      Sorry to hear that you are having that issue. Not heard of this happening before. Do let me know how you get on with your enquiries at Brother.

      Like

      • 

        Hi John, firstly I hope you are well now! Am hoping Brother will not be too slow to respond as people have suggested that they are. Still having the problem today and worried that it will not do the machine much good to keep turning it off at the mains … what do you think? I don’t want to permanently damage it but can’t bear the thought of not being able to use it for any period of time and not sure what to do now.

        Like

      • 

        Hi John, I heard back from Brother quickly. They say it is probably “something on the main electronic panel” and to return it to C&C for a replacement. I am dealing with Customer Services now but am disappointed I shall be without it for a while. Thanks for all your on-going help and hope to see you demonstrating on screen again soon.

        Like

      • 

        Great to hear that you got a quick answer, but sorry to hear of your situation. Don’t think I’ll be back on screen until May at the earliest – but you never know with live TV, things change from day to day.
        Hopefully using the time to come up with some things to pop on the blog though, so it’s swings and roundabouts :)

        Like

  10. 

    Hi John. Can you and maybe Mel to, please produce more of the ScanNCut Direct Scan and Scan to Data Instructions and Pictures, you have on your Blog Pages. So I can still continue to Print them for reference etc:- I am sure I am not the only ScanNCut owner who appreciates them. Regards Edna

    Like

  11. 

    Hi John

    I make metal jewellery – can you tell me what is the thickest sheet metal that I can use with the Scanncut.

    Like

  12. 

    Deat John,
    I am sorry to bother you. I have just bought the large scan n cut mat and I wanted to s and c a bag pattern. The machine kept saying that the mat would not work. Am I to uderstand that only the 12 x 12 mat is to be used for scanning? Don’t get me wrong I do like the machine. Just a little disappointed I can’t seem to get to the bottom of the problem. I boght the large mat hoping I could scan approx 13″ bag pattern. Janice.

    Like

  13. 

    Hi John, can you help please? I have punched a butterfly in black card and scanned it which has scanned lovely, but I cannot for the life of me enlarge it – in fact I cannot enlarge anything. I saw Mel doing this on Create and Craft but it was a little too quick for me to follow. Would appreciate any help.
    Regards Kath

    Like

  14. 

    Thank you John.

    Like

  15. 

    Hi. John.
    Could you tell me if there is a program that will open FCM files, so I can view
    them on my computer.

    Many Thanks.
    Ann.

    Like

  16. 

    Hi John, i am trying to download the new updates to my memory stick i am a apple user (not got a clue) how to put them on my memory stick i have got something on their already but saying its downloaded as a email so cant go on machine.. grrrrr. Also when will we be able to purchase the other two brooklets that are on the usa web site

    Like

    • 

      Sorry Sue, I don’t know much about Macs. I saw some discussion about this on Facebook but I would recommend contacting Brother via the service desk in order to help you choose the appropriate steps.

      J :)

      Like

  17. 
    Dave 'Moose' Flynn-Lynes March 9, 2014 at 10:31 pm

    Recently received my Brother Scan n Cut and I love it – a million times better than the Cricut I own (and I use to love that!). I’ve spent hours scanning, cutting and making in my craft studio since I received the machine on Friday, shame I’m back at work tomorrow! I’ve used the Brother Canvas too, a useful tool. My husband hasn’t seen me all weekend, lol. This Crafty Moose has just got even more crafty! :-)

    Like

  18. 

    Hi John,
    I have been watching the shows and love the idea of this machine but have one question. If I scan in my own image can I then resize it on the machine or do I have to draw it at the size I want as have a few images in mind but at different sizes?

    Best wishes
    Craig

    Like

  19. 

    Dear John
    I bought the brother to aid me to cut out out stamped images for my cards. I have stamped very simple out lines and the image i did was the kanban stamp image of a teddy bear very simple scanned it and it will not pick up the out line done it over and over but only picks up his nose and the circle round his tummy i have done it on direct cut. I am not selling my cards so i am not saving the images i wanted the machine to save me using scissors but this is not the case please help as i am becoming frustrated and it makes it a very expensive purchase if it is not fit for purpose as you claimed it would take the place of scissors many thanks sue foote

    Like

    • 

      Hi Sue, please could you email me a picture of the image that you are trying to scan so I can take a look?
      J :)

      Like

      • 

        Dear John since my question i have got the answer the stamped image was stamped in a dye based ink and the image when looked under a magnifying glass was not a solid line so i filled it in with a micron pen and stamped the image in versa fine black and all is good. other images i have tried that didnt work are now working because although they may appear to be a solid line the scanner is too good and when the image is looked under a magnifying glass is shows not to be solid so if anyone else is having the same problem get a magnifying glass and do what i did and you will have success. so many thanks from a happy bunny who is now no longer frustrated from susan foote

        Like

      • 

        Glad to hear that you have this sorted.

        Like

  20. 

    Hi John, thanks for all information you are giving us, but I have just one problem that I cannot solve , Hopefully you can help .I can scan and save to a USB, and its one of the recommended ones, and I have checked on computer to make sure it saved the file, but how can I retrieve the file on the scanncut machine as it shows nothing on the USBb stick
    hope you can help me thank you Gloria

    Like

  21. 

    Sorry me again.

    I have tried to find information on this problem but can’t.

    In canvas when I try to download an FCM file, it tells me “some shapes extend beyond
    the cutting area (ErrS02)”

    That’s not possible as the file is only small and in the middle of the mat, so what is the problem, and how do I fix it.
    Thank you.

    Like

  22. 

    Just received my Scan N Cut. Where can I get the pen holder and colour pen set in the UK??

    Like

  23. 

    Ok. Thank you John.

    Like

  24. 

    Hi. John.
    Why does it take so long to open an SVG in canvas, to convert to an FCM.
    Thank you.

    Like

    • 

      I have no idea Ann. I’d suggest you submit any technical queries to Brother Ann.

      Like

      • 

        Excuse my ignorance but what is an SVG and FCM file please???

        Like

      • 

        SVG – Scalable Vector Graphic. It’s a type of electronic image file format that means that you can increase it’s size without losing the quality of the line.
        FCM – this is the standard file format used by the Scan N Cut machine.

        Like

      • 

        Whoops! Think I will need some qualification to understand that. Maybe someone can explain it to us non-teckies on C&C someday!!!!
        A suggestion………..how about a DVD on using the Scan n Cut? It would be invaluable to those of us who love it but are struggling to get the best from the machine. Pleeezzeee!!!

        Like

      • 

        I’ll suggest it to the powers that be.

        Like

  25. 

    Hi John, love your work on C&C. Quiet, calm and informative. Love the Brother, cuts everything and I have competed lots of projects in the last few weeks, much better than the Silhouette. My problem is I was cutting paper, speed 2 and pressure 0 and the first sheet was fine. Second paper caught the blade on the edge of the paper (moral of the story, make sure the edges are firmly stuck down!) Now the blade is ripping the paper. Taken the blade out, checked no bits caught etc, does not look bent but still no go, have to assume I have taken the very edge of the blade off although I cannot see anything, and you still do not have replacement blades in stock. AHHHH! As others have said, what’s the point of a brilliant machine if you have not got the replacement parts.

    Like

  26. 

    Thank you John, will do.

    Like

  27. 

    Hi. John.Thank you for all your demonstrations on create & craft for scan n cut.
    Could you please tell me if I can use the Sandisk Cruzer Edge 16 GB.usb.
    The list only mentions the 4 & 8GB.

    I have tried downloading the up grade with the 16GB,.but when I tried to transfer the up grade to the scan n cut I get this message.” Can not find this file”

    Thank you.
    Ann.

    Like

  28. 

    Hi, I have had my ScanNcut for a short while now and have been cutting all sorts of fabrics and felts (Im a sewer). My standard mat had become rather “furry” and was losing its tackiness and I thought I had ruined it (I was using the applique adhesive but found the felt fibres still went onto the mat). But I have found a way of cleaning it and thought I would share it with you. Using the supplied spatula clean off as much debris as possible then with a standard baby wipe gently rub the mat and hey presto the fibres lift off. At first I though it wasn’t going to work because when the mat is damp it isn’t tacky, but as the mat dried it became tacky again :-)

    Like

  29. 

    Hi John,a big thank you for all your demos on C X C recorded them all in anticipation of my scan and cut arrival, It arrived 2 days before it was due I nearly gave the postman a heart attack he didn’t know whether to give me the box or get me to sign for it (he gave me the box) my hubby unpacked it and within 3 minutes it was going, Brilliant machine, I had a Wishblade for 7 years and never got to grips with it to much file changing etc,anyway just wanted you to tell all the C X C viewers NOT to throw their Spellbinders plastic packaging away but to use the flat pieces to cut out masks and stencils from with Deep blade on 4 pressure 1 cuts like a dream,I have had my S X C for 1 week and have 80 cutting files to use so simple to use,best machine on the market
    Regards Glenys XX

    Like

  30. 

    Hi John with regard to cutting laminated card .I did this the other day, saved me loads of time used blade depth 4 .

    Like

  31. 

    Hi John, do you know if it is possible to cut decoupage like the Jayne Netley Mayhew sheets, or print outs from Crafters Companion?

    Like

  32. 

    Hi, I too kept losing the stylus. I have fixed the plastic top off a quick n pick sewing tool on to the side for the scan N cut with gel glue dots. The stylus sits in it nicely and is just next to the screen ready for using.

    Like

  33. 

    Hi John Have just received ny Scan&Cut machine but when I followed the instructions for the blade(regular) first turning it to the right to tighten it on the holder then to the left to number 1 mark to cut my medium card the blade didn’t protrude out of the holder until about the number 4 mark.
    How can I get the blade to cut both your and Mels tried and tested calculations if I cannot get my blade to cut at the No 1 mark The deep cut blade is Ok.Thankyou Janet M

    Like

  34. 

    John,
    Watching you on C&C you say you keep loosing your spatula/stylus. You could put it in your shirt pocket, but would be great if they had a hole in top to thread ribbon/string to put around neck. At moment I put the stylus behind my ear :)
    Julia

    Like

  35. 

    At last up and running.. After problems with USB stick and updates, I have cracked it. My USB wasn’t readable by the ScanNcut machine (didn’t realise USB’s were different, something to do with speed). Anyway, bought from well known large computer store SanDisk Cruzer Edge 8GB. All systems go :)
    Julia

    Like

  36. 

    Also experiencing difficulty with fabric cutting and I too am not a paper crafter so wanted this specifically for patchwork and quilting. I have adhered the fabric support sheet to my standard mat, so guess this is ruined for any other purpose. Low tack mat seems to have no stick at all – was hoping to use this to scan my own patchwork templates so not really sure what the point of this is. I have watched loads of the shows and took a long time to consider before making the purchase. What am I doing wrong?

    Like

    • 

      I am hoping to put together a blog post soon establishing best tips for fabric use. Can I ask what type of fabric you are using please?

      Like

    • 

      100% cotton craft (patchwork/quilting) fabric. Do you have any comments/suggestions regarding the lack of “stick” on my low-tack mat? Could I have used this mat with the fabric support sheet instead, and kept the standard mat for other tasks?

      Like

      • 

        The low tack mat is not intended for fabric at all. It is not supposed to be very tacky as it is for using paper.

        Like

      • 

        I completely understand that but mine isn’t even tacky enough to use with paper. So my query/suggestion is that, as it isn’t sticky enough to hold paper, and as the fabric support sheet is self-adhesive, could I have used the fabric support sheet on the low tack mat as I don’t do paper?

        Like

      • 

        The side that is tacky is for the fabric. The other side is not adhesive so needs a sticky carrier mat to stick to.

        J :)

        Like

  37. 

    My projects on BS&C Canvas keep crashing … any clues?
    And how do you clean the mats (apparently some of my card has loose backing!) have taken most off, but the ghosts still remain seem to remember they can be washed but can’t find which recording from C&C this was on!
    Many thanks, have a feeling you might need to have a FAQ’s document as both of the above might have already been addressed! You’re a star!

    Like

    • 

      There are FAQs in the manual, on Create and Crafts website and on the scan n cut website.

      In relation to the canvas query I am unable to diagnose/respond to technical queries of this nature and would recommend that you contact Brother directly.

      As for the mats and card sticking, perhaps rub the leftover card with a damp cloth (no soap).

      Hope this helps.

      Like

  38. 

    My USB stick doesn’t work. Anybody out there used one that does works, can you please tell me which one and WHERE you bought it. Thanks.

    Like

    • 

      I got a Sandisk Cruzer Edge 8GB from the supermarket beginning with T (sorry don’t know if can say name. Think someone else used this USB stick as well. Its on the can use list, so just saving you searching the shops. HTH

      Like

      • 
        Nancy Fonseca May 19, 2014 at 9:26 pm

        I really do not think we should go out and buy a usb…this was never mention…the demo scans and cut….not usb and cut…

        Like

      • 

        Hi Nancy, The USB is for additional storage (there is storage space on the machine) and for transferring files between a computer and the cutting machine. It does not affect the overall operation of the machine.
        Mel and I have mentioned this numerous times. I am not familiar with the marketing activities in the United States.
        J :)

        Like

  39. 

    Hi John, hope you can help. I have my snc machine and I also have a silhouette cameo. I have tried saving my designs to USB to convert using the canvas software, but have no idea how to do this. Please help. I have also tried printing the and scanned them into the snc, but when I save them some of the straight cutting lines are disjointed. Any idea why? Would it be better to cut them on my cameo and then scan them in? I know you are extremely busy but I’m nearly at my wits end on what to do

    Like

  40. 

    John.
    Sorry to seem slow, when using the Scanncut canvas I am trying to get a specific size rectangle (50mm x 98mm) but cannot get it exactly that size grabbing the resize points. Is there a way to tell it the size. Have had a quick scan through the site PDF but not seen anything,
    Regards
    Becki

    Like

  41. 
    christine anderson February 11, 2014 at 11:19 pm

    hi John again :)

    I have bought the S & C for cutting fabric and my machine wont cut it without dragging it. I have tried the adhesive mat given and starched and even stick and spray. I have also tried different depths of blade and pressure. Unfortunately cutting through the mat. I am disappointed and this has been bought by me for quilting and applique. I have read instructions through and followed their instructions.( I am very disappointed with the manual / instructions given with the machine). I have trawled the website but no one tells what depth or pressure to use.

    Its great for card cutting and ive tried different card stock from paper to heavy weight with great results but it hates fabric.
    Am I doing something wrong. I have sewn years so I know its not the type of fabric I am using.
    I am thinking of sending it back. How do I stand as the mat is damaged.

    Can I point out however I have been happy with everything else I have bought from
    Create and Craft.

    Regards

    chrisi
    darlington.

    Like

    • 

      Chrisi, what fabric are you using?

      Like

      • 

        I have found that is you spray fabric with spray starch it does help on some fabric’s works well on dupon which is quite a shiny fabric, did not use the fabric stabliser either.

        Like

    • 

      Hi Christine, I’ve asked John about the same, as I have exactly the same problems as you. Found the instructions very disappointing, and though easy to get started, and great to use with cardstock, my material drags and cuts poorly.
      I use mainly cottons and poly/cottons with iron on backing and Bondaweb ( so it can be washed) and have tried spraying with starch, but it is no way the same as on c&c demos. Like you, I’ve nearly cut through the mat, which is already heavily marked after only a few days, and am seriously thinking of sending it back due to the high cost.
      Let me know if you have any more success.

      Like

  42. 

    Hi John
    I don’t know if you have covered this and I have missed it, but could you please advise me of how we stand when using the Silhouette shapes (either my design, downloaded/bought designs and my design using Silhouette shapes) on the brother. Also can shapes outside the scanNcut canvas be pasted on when designing?
    Many thanks for your help.
    Emma

    Like

    • 

      I’m not quite sure what you mean about “where we stand”. Do you mean “can you use the .STUDIO files in the Brother machine, if so, no. The machine accepts .FCM cutting files only so you would potentially need to export them from the Silhouette design studio somehow and then import them in the native format. I believe that someone else has given a guide on how to do this but I am not sure how that process works as I am not familiar with the workings of the silhouette software.

      J :)

      Like

  43. 

    Hi John
    I received my fabulous scan n cut this afternoon and have been having a play.
    I have tried to download the update, but haven’t managed to do it. I wonder if you’d be able to give step by step instructions, for the less computer literate among us.

    Thank you for all your help and support, which is much appreciated.

    Jan in Coventry.

    Like

  44. 

    Hi John know you are overloaded with questions about Scan and Cut but what is holding me back is copyright issues relating to images and fonts that are preloaded already on the brother machine. I sell my cards and want to use the Brothers fonts and images. Do you know where we stand on this. Would appreciate a reply as this is a vital issue.

    Like

    • 

      Julie,

      The angel policy states that you can make and sell handcrafted items, but cannot just cut a load of shapes and sell the shapes.

      Hope that clarifies things for you.

      J :)

      Like

  45. 

    HELP
    Have just got my machine this morning but it will not work has a error message Initialisation of blade position failed the brother manual said turn the machine of the on again but this is not working.
    thanks karen

    Like

    • 

      I am afraid that I cannot advise you on this one Karen. You will need to contact the Brother support desk about this. There is a link to this on the side of this blog (or bottom if viewing on a mobile phone).

      J :)

      Like

  46. 

    Hi John
    I’ve noticed that in the USA there are two machines one with 700 built in patterns and in Germany and the rest of Europe there will be a machine with 850 patterns etc
    The machine in the Uk has 600. Will the extra patterns and text, fonts etc be available to the UK owners
    Thanking you in advance
    Bob

    Like

  47. 

    Hi John, you said that you were going to post a list of blade depths for different materials – have you done that yet as I can’t see it….? Thanks

    Like

    • 

      No. A guide comes with the machine to get you started with common card weights which will cover the majority of what C&C sell. Mel has already put one on her blog. Sadly with running the two jobs at the moment, and answering all the questions that are coming through, the time that I have creating content for the blog is very minimal but I will get around to it.

      Like

  48. 
    jan.Bird@yahoo.co.uk February 5, 2014 at 10:01 pm

    Hi John
    Could you please let me know how to find the list of USB’s, which are suitable for use with the Scan N cut, on the Brother website? I’ve had a look around the site and have failed to find it.

    While writing, I would like to thank you and Mel for all your help with this fabulous machine. Can’t wait to get mine.

    Like

  49. 

    Hi John I have not yet made up my mind as I am still cocerded if c&c have all rights for a year and have allready run out of replacment parts ie Mats pens ect.It could be I will not be able to use it in the future as with my Imagine.
    My second question is the blade depth :- if the paper/card stock can be mesuard in Microns Could this be used to calculate the blade settings.
    My thanks
    Katrina

    Like

    • 

      Katrina – My experience – I received my ScanNCut on 3/2/14 – 3 days early. Purchased for applique and quilting. Did a test run with paper although not a paper crafter with brilliant results. Not so successful with my fabric – spoiled the mat. Can’t get another mat until after 24 Feb earliest and will be out of my 14 day returns policy – the same applies to most of the other products I tried to order. Got erasable pen but can’t get a holder. Also because so many products are out of stock you can’t take advantage of Multiline postage. I am optimistic at the moment as I don’t want to give up on the machine but it may go back due to the lack of stock issues as I’m not able to assess if it suits my purpose – what if that is the case for the next 12 months (worst scenario) – what’s the point of having a machine you can’t use – it appears you are already in that situation. I have emailed C&C. (John – have requested they forward my email on to you and Mel re my fabric cutting & look forward to receiving your comments). Hope this helps.
      CaroC

      Like

      • 

        I have not received your email Carol. Perhaps you would like to email me directly – there is a link at the top of this blog page.

        Like

      • 

        Hi I’m back and yes I did get the ScanNcut and I must admit the cut is far better than my Imagine although I havent as yet produced anything as all my artwork is invested in the ImagineSo I have now have to invest into more artwok the list gose on and still now sign of back up from C&C If I dont get a reply soon I think it may go back evern though I do like this machine

        Like

      • 

        Not sure why you need to invest more in artwork when you can create your own, for free.

        Like

Share Your Thoughts On This Post

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.