Brother Scan n Cut Coming Soon - Featured Image

Brother Scan N Cut – Some Useful Links, Information and Other Stuff

*please note – there is now an updated version of this list of links here*

Hello all :)

Well, both Mel and I have been overwhelmed by, and grateful for, the positive feedback from the Brother Scan N Cut shows on Create and Craft TV however there have been a lot of frequently asked questions asking for more information.

I have therefore trawled as much of the internet for you and collated a list of useful links that I hope will cover a lot of these FAQs.

Online Brother Scan N Cut Workshop

Where To Buy

If you are thinking of buying this machine, and are located in the UK, you can get your Scan N Cut machine exclusively from Create and Craft TV.create-and-craft-tv

More Info

Brother Scan N Cut Website

In honesty, a lot of commonly asked questions could be answered with a quick poke around the Brother Scan N Cut website. You can find it by visiting http://www.brother-usa.com/ScanNCut/

User Manual

Not a common request, but probably one that a lot of you could take advantage of. It’s the instruction manual. Yes, the very one that I didn’t bother reading when I first switched on my machine! Might give you some good reading and help you understand how the machine works and what it can really do.

The user manual can be downloaded from here – http://www.brother-usa.com/VirData/Content/en-US/ScanNCut/Consumer/UsersManual/CM100DM_CM550DX_User_Manual_English_1.pdf

Other Documents

Want to see the other documents that are included with the bundle from Create and Craft TV? You can find them all by visiting this support area – http://welcome.solutions.brother.com/bsc/public/eu/gb/en/doc/manual_top.html?reg=eu&c=gb&lang=en&prod=hf_cm600dxeuk

Scan N Cut Canvas

A lot of you have asked for a link to the Brother Scan N Cut Canvas online software so that you can start playing and designing. You can access this by visiting http://scanncutcanvas.brother.com

You will need to sign up for a free account in order to access this. Having the machine doesn’t make a difference, you can start designing now in anticipation of when you do receive your machine. All of the designs that you make will be stored online until you want to download them.

You can transfer your images to your machine by downloading them and putting them onto a USB stick which you can then insert into the machine.

Updates for the machine are likely to be advised here also.

Final link in this section would be to the help file PDF which is located here – https://scanncutcanvas.brother.com/Help/Help_ScanNCutCanvas_EN.pdf

Software Updates

The process for upgrading the software is listed in the instruction manual.

The software update will need to be downloaded onto a USB stick which you would then need to insert in your machine and perform the update.

According to the instruction manual, updates will be listed on the Brother Support website here – http://solutions.brother.com/

I have a feeling that they will also be listed on the home page for the Canvas software.

Videos

Some of you asked where you could see more footage of the machine in action.

Brother have been compiling a series of promotional videos and also videos from other users and reviewers on their YouTube channel. You can access it by visiting http://www.youtube.com/user/BrotherCrafter

Social Networks

I know that a lot of you are on Facebook, Twitter and Pinterest – and so is the Brother Scan N Cut – here are the links.

Brother Scan N Cut on Facebook – https://www.facebook.com/BrotherCrafter

Brother Scan N Cut on Twitter – https://twitter.com/BrotherCrafter

Brother Scan N Cut on Pinterest – https://www.pinterest.com/brothercrafter/

Copyright

There was initially some confusion on social networks and forums about this matter. To clarify, the ownership of this machine does not change the copyrights, terms of use or angel policy of ANY other product or image that you use in conjunction with this machine.

The purpose of having the built in scanning functions is really to give you the ability to design your own so that you don’t have to just rely on things that are already out there – which is a very exciting opportunity to me.

That’s It For Now

Anyway, this should give you lots of reference points no matter what you are looking to find out.

If however you have other questions, please feel free to list them below and (when I get time) I will be sitting down for many play days with my machine and also blogging some of the test results, projects and files for download in the future.

I hope this helps.

J :)

357 thoughts on “Brother Scan N Cut – Some Useful Links, Information and Other Stuff

  1. Hi John I’ve hit a snag….went to brother scan cut canvas registered on my iPad fine…then I’ve gone to it on the laptop which is using Windows Vista I get a message saying that I need to update to Explorer 10 but when I go onto Windows to update to Explorer 10 I’m told that Windows Vista will not support Explorer 10. Everything else I have works e.g. silhouette downloads, embriodery downloads, craft artist downloads and various other crafty websites and downloads. After forking out over £450 straight out ( I bought extra mats and blades etc) I really don’t want to have to form out another shed load of money to update to another Windows operating programme. I can’t be the only one with this problem ….any suggestions. Hubby says he will double check that I can’t download Explorer 10 but I’m pretty sure I’ve gone through all the correct procedures.

    When it comes to upgrading and downloading the upgrades onto laptop am I also going to need Explorer 10 .

    Sorry if this is a complex one but other people like myself may well be caught out .

    Regards
    Jackie

    Like

    • There are other browsers that this will work with, perhaps worth trying one of those?

      Don’t forget that you don’t need canvas to use the machine so if you can print your design you can scan directly into the machine.

      J :)

      Like

  2. Hi John – Is there any indication of when the Brother ScanNCut consumables (Pens etc.)are expected back in stock and also whether we can expect Create and Craft to have a stock level sufficient to meet the demands of all of the new users or will Brother UK actively start to support the machine in the near future.

    Eddie

    Like

    • Not sure on either point Eddie as I am not directly involved with either aspect. With this being my personal blog you might receive a better indication via more direct routes.

      I will however endeavour to find out.

      J :)

      Like

  3. Hi John

    Just been looking through the sites you listed in anticipation of my machine arriving and it is possible there is already an update available, it was done on 30 January.

    So looking forward to getting it, the luster of projects is getting longer by the day!

    Rosemary

    Like

  4. I see that on the Brother Europe page the update for the software 1.1 is available .. changes slightly a scan feature, but think that by the time our machines arrive ( mine is coming to Italy! ) that maybe we’ll have some other updates. Doesn’t seem to be a big deal just download to USB and update the machine.I’ve read a few grumps and groans from new US owners but as a company Brother have good customer service and have a lot riding on this machine so they’ll get sorted in the end . Well done to you and Mel who have done down to earth demos not the US romanced versions!! I’ve been using cutting machines for many years and it’s always better to know truly what it will and will not do. Pity about Canvas not working on Firefox though as I hate Chrome, but have downloaded it just for the program. Very basic program but you can design on it , alter shapes, use nodes etc. So far so good!

    Like

  5. Just happened to be on brother website and noticed software update has been released yesterday version 1.1,can I just update my machine when it arrives then,seems to be an update to the scanning area….let me know if you are able to update your machine easily please John? Also there is a list of compatible usb’s for the machine so it seems not all usb sticks compatible. Kathleen :-)

    Like

  6. Hi John thanks for all your great demos you and Mel are doing a great job this might be a stupid question but here goes on the scan and cut canvas to register it’s asking for an ID name what will I put in here ????
    Thanks again keep up the great work we need it love Anne xx

    Like

    • Hi John I tried to log onto scanncut canvas and when I went onto my email to activate it came up with error 404 with Japanese writing I’ve tried entering my details again and it won’t except them. Maureen

      Like

  7. Hi john
    Just got this through on my facebook page regarding an update for the scanncut.

    Do you know if this is just an update for people who already have their machines in America or will I need to update my machine when it arrives.
    kindest regards Sonia

    Like

  8. Can you set the seam allowance to a minus figure. My reason for asking is to ensure when you cut something out you don’t get any white showing on the edge (supposing you have used white paper).

    Normally when I draw something I put a thicker outside line and cut in the middle of the line – if you get my drift?
    Thanks

    Like

  9. For those asking re system requirements for the online Canvas design suite – please see this from Brother’s Canvas help files –
    Internet Explorer® 10 or later, Google Chrome™ 27 or later, Safari 6 or later, Opera 12 or later
    * Depending on your browser, the screen may not appear correctly or some features may not be available.
    A broadband connection is recommended.

    Like

    • Hi John
      I’m sure there will be many crafters who still have Windows XP and that will only run Internet Explorer 8 or lower. Brother should have a re think about the browsers Canvas will run on. Many of the issues about running Canvas would be solved in an instant if Brother re programmed the S&C to take industry standard formats.

      Like

  10. Hi John. I have managed to get the scan n cut canvas to open on my ipad but it wont work on my desk top computer with Windows 7 Home Premium. As my desktop is my main computer can you suggest what I might be able to do to get it to work?

    Thanks
    Sue

    Like

  11. I belong to an online crafters group that use copyright free images to make their own decoupage sheets they share their designs freely in the group for personal use only. Would it be possible to print out, scan in and cut the decoupage out including the landlocked areas. A bit like the print and cur function on the craft robo?

    Like

    • Hard to say. Scanning decoupage relies on the ability of the machine to recognise many different areas of contrast, whereas it was designed to recognise contrast between areas of solid colour.

      If you would like to email me one (link at the top of the page), I would be more than happy to try it out for you.

      J :)

      Like

  12. Hi John, I have a question. Say you scan a picture into the scan’n’cut, and then copy it over to a USB stick and transfer it into the canvas app. As far as I’m aware it can within the app show you the lines it’s going to cut and you can edit this so you can remove areas you don’t want to be cut. So say you do that, without moving the position of the image you have on screen and just edit lines to cut, and the scanned picture is still sitting loaded in the scan and cut, can you then re save what you have edited within canvas app back into a USB and the reload into scan’n’cut and then have it perform the edited cut that was done within the canvas app??? I hope this makes some kind of sense. Thanks for your help regards Vicky x

    Like

    • Wow, you’ve been thinking about this very hard!

      You can actually remove bits you don’t want on the machine (I.e. Any marks on the card that get translated to cut lines).

      As for editing your own designs (because what you’re asking wouldn’t be legal with a copyrighted image), I don’t know the answer right now but will test and get back to you.

      J :)

      Like

  13. Thank you John, you and Mel have done an excellent job at explaining what this machine does and to take the time to put all the information on your blogs. I ordered mine on launch day as i had been following the BSC on YouTube seeing the Americans use it and it looked amazing.

    I do have a question, I noticed there is two models of the machine CM100DM and CM550DX Please could you tell us which model ours will be I have a feeling its CM100DM which has less functions and extras then the other machine as the other machine (CM550DX) comes with Colour Pens, Erasable Pens, Pen Holder, 50 Applique Patterns, Additional mat, 840 built in pattern design, 700 built in design and a cut up book. Are you able to say why we have not been offered this one? I guessing price!

    Just a question, I still excited at receiving mine. once again, many thanks to you and Mel for all your extra work in bringing us all this information.

    Like

    • Defo a price difference between the two however I believe that the only difference between the two will have been the ‘extras’, same functions as far as I am aware.

      Not long to go now before they start getting despatched!

      J :)

      Like

  14. Hi John.

    What a brilliant job both you and Mel have done with your demos on C&C

    I have a suggestion that maybe could be put to Brother. Instead of a blade or a pen, how about a ball tool to score card/thick paper for cards, box making or pattern making.

    Like

  15. Hi John – I’ve been watching the demos and am wondering if there is any chance of Brother coming up with a finer, less formal font to be used for writing with the ScanNCut. I have several on my PC which are TTF but created so that the lines are so close together that, when I use them on the Cameo, they appear as single line text – obviously no good for cutting but great for writing a verse inside a card or journaling in the scrapbook.

    Eddie

    Like

    • Don’t forget Eddie, if you can print it out, you can scan it in.

      There are also a small selection of additional fonts in the canvas software.

      Will put forward the idea though.

      J :)

      Like

      • Hi John – I do appreciate printing and scanning, but much as I am impressed by the new machine and looking forward to receiving ours, after my experience with Silhouette and Studio, my perceived weaknesses with the new system are in the lack of fonts (Studio allows you to use every TTF on your system) and the lack of functions in the design/editing software (Canvas) – there doesn’t appear to be a scale function and I haven’t been able to find any useful replication system.. I know it’s early days but I hope the editing and import functions improve.

        Eddie

        Like

  16. Hi John I’m very impressed with this machine and on the cusp of buying -does it have inbuilt templates eg for doing wedding favour boxes? Many thanks Rhian

    Like

    • No Rhian, there are no box templates built into the machine however if you can draw one, or obtain a copyright free version, then you can scan this in and cut it out with the machine.

      I am sure that there are some enterprising companies or people that will create them over time; I will be designing some and uploading them to this blog in the future but there is a lot of other information that I will need to get across first.

      J :)

      Like

  17. Just love, love, love this machine and all its potential. Would like to ask if it will cut quilted fabric and paper napkins. How about starting a “Scan n Cut” site on Create and Craft just for users of this machine in the future! Yours and Mel’s demonstrations have been superb. Many thanks Gwynn

    Like

    • Gwynn, when you ask about quilting fabric, do you mean with wadding inbetween the layers or just the top layer all sewn together. In either case my initial reaction would be that it probably wouldn’t.

      I am not sure about paper napkins in their original form however there might be a way if they were applied to a carrier sheet, like acetate with Stick and Spray. I will have to experiment.

      J :)

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      • Thanks for your reply John. Oh dear, that is disappointing as a lot of what I would do will require the “wadding” option.
        Thanks

        Like

      • You can still cut all of your fabric pieces then apply the wadding. What style of quilting are you doing that requires the wadding to be attached before you cut the fabric?

        Like

  18. Hi John, just seen Mel onCraft Clinic saying that CC Stick and Spray can be used instead of fabric stabiliser. Is this to help it stick on the mat or does it serve another purpose? Thanks x

    Like

    • Stick and Spray is actually used in place of the high tack sheet that comes in the bundle and is to help keep that fabric stuck to the cutting mat as it goes through the machine. It is especially important to do this if not using the cutting mat or a fusible backing.

      J :)

      Like

  19. Hi John, I’m really thankful that you and Mel are doing so much research, You have just about sold this fabulous machine to me. I wonder if you have tried using Reynolds freezer paper to stabilise fabric? I use it for stabilising fabric for printing and when I want to hand cut a fiddly pattern. I have seen Mel suggest spray starch and crafters companion spray but am wondering if freezer paper would do both jobs? Thanks, Jenny

    Like

    • I have Freezer paper in mind to test. I know that it temporarily fuses to the fabric but want to test if it gives the same effect as using a stabilizer. The spray starch is more to “stiffen” the fabric in order for it to go through the machine. Again though I will need to test the various combinations in order to answer the question.

      I am planning a future post on all things fabric so will add this to the list and include in that blog post.

      J :)

      Like

  20. Hi John just a bit of info for all the readers with the Cameo files, I have loads of Studio files that I’ve created within the software, all you need to do to convert them is pull the file onto the mat then save as :ie Flower but then put .svg at the end of the file name. I bought the scanNcut and I intend to keep and use my Cameo as they will work side by side and can have 2 machines working at the same time, the Brother allows me to use the inbuilt files that I can mix and match and have the best of both worlds.
    Hope this helps

    Like

  21. Hello John. I’ve ordered my machine. Two points I would like to ask you: 1] my computer uses Internet Explorer 9 – will I need to upgrade to IE10 to access Scancutcanvas and why can’t we download direct from the computer to the ScanNCut machine using a USB cable instead of a USB stick?
    Regards

    Like

    • Hi Sandra,

      1] You can find all of the system requirements on the Scan N Cut canvas website. There are some specifics which you will need to have in order to operate the cloud based software.
      2] The machine has been designed so that it does not need to connect to a computer to make it accessible to all; especially those without computers or that don’t know how to work them. It’s not really a kerfuffle to save to a USB and transfer to the PC that way.

      Hope this helps :)

      J :)

      Like

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